Privacy Policy

Introduction

At Lakewood Psychological Testing Therapy (hereafter referred to as “Lakewood,” “we,” or “the Company”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and protection of data when you interact with our website at http://lakewood-psychological-testing-therapy.denvermentalhealthcare.com (hereafter referred to as “our site” or “the Website”). Our policy is designed to comply with various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA/CCPA) and its updates
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our Website, including but not limited to:

All pages and sections within the domain http://lakewood-psychological-testing-therapy.denvermentalhealthcare.com
Any applications, services, or products offered through our Website
Interactions between users and our staff via authorized user accounts
Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our Website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which Lakewood processes your personal data:

Account and User Management: We collect and process data when you create an account or log in to our services as an authorized user. This includes basic account information, login credentials, and profile details.
Transactions: If you make purchases on our site or utilize our payment gateway, we’ll collect financial and transaction-related data, such as payment card details, billing addresses, and order history.
Communication: By subscribing to our newsletters or contacting us, you agree to receive communications from Lakewood. We may use your contact information to send updates, promotional materials, or responses to your inquiries.

Personal Data Collection

Lakewood collects several types of personal data to enhance user experiences and improve our services:

Account Information: This includes your name, email address, username, password (hashed), and any other details necessary for account creation and management.
Payment Information: We process payment card details, billing addresses, and transaction history for secure online transactions.
Financial Information: Financial data may be collected to facilitate invoicing, accounting, or tax-related matters.
Purchase Information: Details about your orders, such as products purchased, quantities, and order dates, are recorded for internal analytics and customer service purposes.
Mobile Device Identifiers: We may collect unique device identifiers (UDIDs) or mobile phone numbers to improve our mobile applications and provide personalized content.
Location Data: With your consent, we can access location services to offer location-based services or customize content based on your geographical area.
Feedback and Reviews: Any feedback, ratings, or reviews you submit are valuable for service improvements.
Social Media Information: If you choose to log in using social media accounts, we may collect data from those platforms (e.g., name, profile picture, email).
Product Interaction: We track your interactions with our products, including viewed pages, product clicks, and purchase decisions, to personalize content and recommendations.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experiences and gather analytics:

Cookies: Cookies are small text files stored on your browser that help us remember your preferences, understand user behavior, and deliver personalized content. Our cookies are categorized as Strictly Necessary, Preferences, Analytics, and Marketing. You can manage non-essential cookies through our Cookie Manager.
Web Beacons: These are tracking technologies embedded in our Website or emails that collect information about your activity on our site or the opening and clicking of email links.
Analytics Tools: We utilize analytics services to gather statistics and insights about website usage, user behavior, and campaign performance.

Data Retention and Deletion

Lakewood follows strict data retention policies:

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal requirements and internal record-keeping.
Once the purpose has been met or when no longer required, we securely delete or anonymize your personal data.

Security Measures

We take robust security measures to safeguard your personal data:

Data Encryption: We use encryption protocols to protect sensitive data during transmission and storage.
Secure Third-Party Processing: Lakewood engages secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.
Access Controls: Our systems implement role-based access controls to restrict data access only to authorized personnel.

Children’s Privacy

Lakewood does not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You have the right to request access to the personal data Lakewood processes about you.
Rectification: You can ask for corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
Restriction: You may limit the processing of your data under specific conditions.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific purposes.
Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints/appeals, please contact our Privacy Team using the details provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be promptly posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, data access, or feedback, please contact us:

Email: contact@lakewood-psychological-testing-therapy.denvermentalhealthcare.com

Mailing Address: Lakewood Psychological Testing Therapy, [Address], Denver, CO, [Zip Code]

We are committed to addressing any concerns or queries you may have about our privacy practices.